frequently asked 

questions

frequently asked questions

How long have you been in business?

We’ve been helping people fall in love with their windows since 2001! Over the years, we’ve worked on everything from cozy cottages to modern show homes — and we still get excited about every project.

What types of window treatments do you offer?

Pretty much everything under the sun! If you have a window, we have a stylish way to dress it!

We offer custom blinds, shades, shutters, and draperies, along with beautiful fabric panels and top treatments, plus motorized and smart-home options for easy control.

Do you offer free consultations?

We sure do! Our in-home consultations are completely free. We’ll bring samples, take measurements, and help you find the look that fits your space, your lifestyle, and your budget.

How long does the whole process take?

Custom work takes a little time, but it’s worth it. Most orders are ready to install in 2–8 weeks, depending on what you choose. We’ll keep you posted along the way so there are no surprises.

Can I get motorized shades or blinds?

Yes! We love smart shades. You can raise or lower them with a remote, your phone, or even your voice (hello, Alexa!). It’s convenience and comfort all rolled into one.

Do you handle the installation?

Absolutely. Our experienced installers take care of everything — they’ll make sure your custom window treatments fit perfectly and work like a dream. No DIY stress required.

What areas do you serve?

We’re based in Fishers and happily serve the surrounding areas — Carmel, Noblesville, Zionsville, Greenwood, Indianapolis and beyond. If you’re nearby and not sure, just ask — chances are, we’re already in your neighborhood!

How much do window treatments cost?

It really depends on the product, size, and style. During your consultation, we’ll give you a clear, custom quote so you’ll know exactly what to expect — no hidden fees or surprises.

Do you charge a trip or service fee?

Consultations for new projects are free! For repair or service visits outside of warranty, there’s usually a small service fee to cover travel and time.

What kind of warranty do you offer?

Most of our products come with a manufacturer warranty, and we also include a one-year installation guarantee. We stand behind our work and want you to love your window treatments for years to come.

Can you repair my existing blinds or shades?

Unfortunately, we don’t offer repair services for existing window treatments — especially if they weren’t purchased through us. That said, we’re always happy to take a look and offer honest advice. Sometimes a quick upgrade to new, energy-efficient, or motorized shades ends up being a better (and longer-lasting) investment.

How do I clean and care for my window treatments?

Good news — most are low-maintenance! A quick dusting or light vacuum usually does the trick. For draperies and certain fabrics, we’ll walk you through the best care tips when we install them.

Do you work with designers or builders?

All the time! We love partnering with designers, builders, and remodelers to make sure every window ties the space together beautifully.

Can I see samples before I decide?

Definitely! We bring a wide variety of fabric and material samples to your consultation so you can see how everything looks in your own lighting and décor.

Have additional questions?
contact us here

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